- Can Westminster furniture stay out all year?
Yes, all Westminster furniture products* are designed and manufactured to remain outside all round without the need to store during the winter months.
* Except cushions and parasols.
- My teak furniture has turned grey, what can I do?
This is the natural weathering process which occurs with all untreated timbers when left outside exposed to the elements. If you wish to remove the silver grey appearance and natural grime, use the Westminster cleaner-renovator product. These specially formulated products are a dual action treatment, strong enough to work quickly and easily to return the wood to its original brown patina. Follow these treatments with a thorough drying and gentle sanding with fine sandpaper to smooth any raised grain.
- Why can´t I use teak oil?
Although the use of teak oils will not adversely affect your teak products, it can, if not correctly applied, cause unsightly black spots. Westminster recommend a water based treatment, Westminster protector, which is easy to apply and up to four times more effective.
- How do I use the protector?
Each bottle of Westminster protector comes complete with detailed instructions and a lint free cloth.
- Will the protector change the colour of my furniture?
After the initial application of Westminster Protector, the colour may slightly differ from the untreated new colour depending on the application process.
- What if I spill food on the teak?
Teak is naturally absorbent, therefore the best way to remove spillages is to dab clean the area with absorbent kitchen towel to remove as much of the spillage as possible from the wood, and then allow to dry. Once dry, a light sanding with fine sandpaper will remove the residual marks.
- Rust marks have appeared on my stainless steel furniture.
This material requires very little maintenance, however occasionally small surface oxidation deposits can form which can easily be removed using Westminster Stainless Steel Cleaner and Polisher which restores the metal to its natural glossy finish.
- How do I clean my Woven furniture?
Mild soap and water for day to day cleaning, however for more stubborn marks use Westminster cleaner which is a non foaming treatment, designed to quickly and easily clean our Woven, Twitchell and Textilene products.
- Will my Woven furniture fade in the sun?
All Westminster Woven products are manufactured using Ecolene polyethylene synthetic wicker. This environmentally friendly material is designed to meet all standard specifications for outdoor furniture. It is durable, insensitive to temperature differences, free from cracking and corrosion and has a 3 year fade resistance guarantee.
- Where can I buy Westminster care products?
Westminster care products are available from Quality Garden Furniture.
- Do you supply covers for the furniture?
We supply various all weather covers which are weather resistant and designed to cover both tables and chairs.
- What if my furniture has broken?
Our core values ensure that all Westminster products are manufactured to the highest standards using high quality materials. All of our furniture products* come with a ten year guarantee which covers the manufacture, durability and design of your selected furniture. In the event of a fault please contact your stockist. Valid proof of purchase is required.
* Except all Cushions and Parasols which come with a 1 year guarantee.
- How do I clean my parasol or cushion fabric?
Due to the size of the parasols these are best kept clean while attached to their frames using a soft brush and warm soapy water. However they can be removed and cleaned by dry cleaning if required. All cushion covers are removable and can be hand washed at low temperature (no more than 30 degrees). Please remember to re-fill the cushion case before it is completely dry.
- Can I buy replacement parasol covers and cushions?
Yes, please contact Quality Garden Furniture.
- Can I leave my parasol up in windy conditions?
We strongly advise that all Westminster parasols are used with a Westminster base stand, closed during strong windy conditions and not left open and unattended.
- Can I buy spares, bolts, screws, etc?
Yes, please contact Quality Garden Furniture.
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